Store Policy

Customer Care

At Roo and Boo Bags, your satisfaction is our top priority. We're here to ensure that your shopping experience is smooth and enjoyable from start to finish. If you have any questions, need assistance, or have concerns about your order, please don't hesitate to reach out. We're always happy to help and committed to making sure you love every purchase you make with us.

Privacy & Safety

At Roo and Boo Bags, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This policy outlines how we collect, use, and safeguard the information you provide when using our website.

What We Collect
We may collect the following information:

Your name
Contact information, including your email address
Demographic details such as postcode, preferences, and interests
Other information relevant to orders

How We Use Your Information
We collect this information to better understand your needs and provide you with excellent service. Specifically, we use your information for:

Internal record-keeping
Improving our products and services
Customizing our website to reflect your interests

Our website may include links to other sites that may interest you. However, once you leave our site, please note that we do not have control over these external websites. We cannot be responsible for the protection and privacy of any information you provide on those sites, as they are not governed by this privacy policy. We recommend reviewing the privacy policies of any website you visit.

Controlling Your Personal Information

We will never sell, distribute, or lease your personal information to third parties without your permission unless required by law.
If you believe any information we have about you is incorrect or incomplete, please contact us as soon as possible at rooandboobags@outlook.com. We will promptly correct any inaccuracies.

Policy Updates

Roo and Boo Bags may update this policy from time to time by posting changes on this page. Please check back occasionally to ensure you are happy with any updates. This Policy is reviewed yearly. This policy is effective from 30th August 2024.

Payment Methods

- Credit / Debit Cards